IT and Support IT and Support
IT and Support
Welcome! Following this course, you will be a fully certified Lexplore IT and Support for your organisation. The course consists of three lessons. Each lesson contains a number of different topics and there is a short quiz at the very end to test your knowledge. You can monitor your progress at the top of each page.
* Remember, in order to progress, you need to mark each topic and lesson complete after working through the video content. Once you have completed the entire course you will sit a short examination before receiving your certificate.
After completing this course, you will know the difference between Lexplore Results Portal and Lexplore Testing Application and will be able to support your colleagues in both of these portals.
You will also know exactly where and how to download and install the software required. Most importantly, you will know where to turn for troubleshooting or to answer any questions from users in your organisation. The course should take you about 1 hour to complete, but don’t worry if you cannot work through all the content in one go. You can always return and continue from the Topic or Lesson you finished on.
The content will always be available to you even when you are certified. This allows you to easily go back and review a specific lesson or topic should you need to refresh your knowledge before testing.
You can also find lots of articles and guides to help answer your questions or concerns within the Lexplore Knowledge Base.